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+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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Greetings from MakeMyTrip!!!
In reference to your complaint, we have validated your case with our concerned team and found that initially the amount of Inr 4342/- was charged against online date change on which date change was not done. There was a confusion due to automation error as passenger has cancelled this booking later and refund for Inr 4342/- was not done from our end. Please be advised that on 1-Mar-16 we have initiated the refund in customer's PAYTM account and should reflect in account within 2-3 working days depending upon bank processing cycle.
We apologize for all the inconvenience and thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care