| Address: | New Delhi, Delhi, 110015 | | Website: | makemytrip.com |
I booked a hot air balloon ride with makemytrip with my booking id nl[protected]... Amount 28000
It was a two night jaipur balloon safari special for 22-24 september.
First of all when i booked it august the automated mail said i will get my tickets and vouchers three days in advance.
But i did not recieve any ticket or voucher till 21 of september.
I had to finally write to them on 21 and then call several calls to get my tickets and vouchers by 21st evening.
Even that took too many attempts on their part and they earlier sent somebody else's voucher. Which shows how careless they are about someone's privacy.
Finally the balloon ride could not take place for two days consecutively and i had to return without the ride.
I had to call them again and when i did they said i will recieve message in 2-3 days and refund shall be processed in 5 days or so.
It has been over 10 days... I have recieved no call or message from them.
No follow up...
I have wrote them twice about this on their "customer care" (As if they care)
Whose autoreply said that they will reply in 24 hours.
It has been over 5 days and i haven't recieved any reply.
Its a fraud company who just eats customers money and digests it without a burp.
Dont book anything with them... I[censored] want a peaceful holiday...
I can be reached at
Pyiush
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