Website: | www.makemytrip.com |
On MMT, a round trip from Bangalore to Kolkata was booked. However, it was cancelled. The same booking was done again. On connecting with Airline, they refunded the full amount back to MMT due to booking the same flight within 1-2 hrs.
MMT only partially refunded the amount ₹ 9, 576. Multiple calls were made to customer care no. All of the calls ended with the assurance that the full amount will be refunded back to me in the next 72 hours. This went on for the next 3 weeks.
Now when we call customer care, they don't connect with the supervisor, they beat around the bush saying booking does not exist.
Was this information helpful? |
Post your Comment