MakeMyTrip India — Not refunding the money for cancelled flight

Address:

Delhi

Hi

I booked 4 tickets for Indonesia Bali last year and it was cancelled due to covid lockdown.

I tried to reach out to make my trip but they are never available on phone call and has not provided any resolution than simply mentioning that a voucher will be provided.

As vietjet airways is not functional the voucher is not usable. Now they are not refunding money.

I have attached screenshots to provide all the details about my flight.

Me and my friends are reachable at [protected] (Abhishek).