[Resolved] MakeMyTrip India — not showing for booking time mmt travel finance option

Rkumariyer Iyer

from Mumbai, Maharashtra

Address:

400080

Make my trip has given me a mmt travel finance of 200000inr through capital float.. It was appearing in my mobile app and wenevr i tried booking today 1st auguest 2019 option showed me in final booking page.. And from today its not appearing in my booking page and i tried more than 50timea to contact make my trip customer care and when they hear why its not appearing there.

RAJAGOPALAN NACHINARKINIYAN
[protected]

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Sep 26, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2019

MakeMyTrip India Customer Care's response Dear Customer,

Apologies for the trouble caused to you.

We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience.

Please note that the MMTF program is temporarily disabled by Capital Float (Lending partner). During this interim, on-boarding of the new user is not possible and the existing user cannot see the MMT travel finance in the payment page. However, the existing user will be able to see the MMTF banner so that he can make the payment towards his existing loans(If any).

Regards,
Team-MakeMyTrip Care