MakeMyTrip India — NU[protected] Makemytrip bus ticket issue

Hi Team,

My Name is Sankar Prasad Adhikary, residing at House No:32, Street No:18A/4, Sepco Townhip, Dutgapur-713205, WB, India.

I was traveling from Gangtok, Sikkim to Durgapur, WB location along with my aged parents(aged 58years), my wife and my Child (aged 9 years).

As per our returning on dated 11th November 2021, I booked bus ticket from Siliguri, Wb to Durgapur, WB to reach my home location through Makemytrip application and did a big mistake.

Makemytrip ID: NU[protected]

As per shedule, our Bus departure timing was 18:00 and we reached Siliguri, WB location near 17:20 and found that bus was not there and cancelled.

So we booked hotel in Siliguri to stay on that day and next day we return our home via train ticket and our expenses crosses INR 12000/- due hotel stay and other expenses.

Same day i.e 11th November, I have initiated bus cancelletion query and I was asked to wait for 4-5 days but still no commuication either party.

Kindly help us on this regard.

Thamk you

Regards
Sankar Adhikary
[protected]