[Resolved] MakeMyTrip India — online fraud committed by make my trip | |||||
I had a booking in makemytrip app for a 5 day vacation plan to jaipur for my family. As i was making the payment, the app said the component prices have gone up as the airfare and hotel amounts have increased. The cost of my package went up from ~130k to 144k. I went ahead with the booking. After i made the booking when i went ahead to check the package amout again, i see that the total fare has not been made to 121k which later dropped to 119k. When i asked makemytrip for an explanation they said this is how dynamic pricing works and they cannot help me. I feel being cheated by the alert that the fares have gone up and having to pay extra, later to realize that its not the case. Please help me Was this information helpful? | |||||
Jan 14, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Dec 07, 2018 MakeMyTrip India Customer Care's response Hi vrchef123, We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint please provide us with the following details: - • E-mail id/Mobile Number registered with us. We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |||||
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