[Resolved]  MakeMyTrip India — Online Volvo Bus Booking from Kathmandu to Delhi

BOOKING ID:-NU[protected]
I was booked four ticket of direct Volvo bus from Katmandu to Delhi the travelling date was 03-01-23.After picking us from pickup place they dropped us before 30Kms from the border and handed over to us to unknown person. after waiting for two hrs. then they shifted us in a crowded bus to border. after that they again shifted us to another bus from border to Delhi.
pl. notes down i am payee for Volvo Bus but all bus i mention is non volve.
more of that the bus staff from border to Delhi was drunken.
This trip is mentally, physically and safety wise is harassment lots. I need proper action against my complaint. I have many more proof like photos etc to proof myself.