| Address: | 237. Airforce and Naval Officers Enclave, Sector 7, Plot 11, Dwarka, delhi -110075 |
I have sent numerous emails regarding my booking ID NN[protected], I had a return ticket booked from Delhi - london. The ticket was cancelled due to covid and I had to take vande bharat on my way back. The last email I received from them is money cant be refunded and they put the ticket as resolved without really solving much. I have been sending in request for an open ticket from the past 04 months. I have made multiple request asking for an open ticket and i have received multiple approvals at multiple times that it has been approved and processed. i have been diligently approaching MMT on my refund or an open ticket. It is upon escalating things on Twitter i got a reply but no follow up.
I do understand that as an organisation you are facing the brunt of COVID0-19 but so are we who are now in not the same position as we were. Thus I requested for either a refund or provide an open ticket to travel in the near future for my booking from London to Delhi. I have all the screenshots of my regular interaction with MMT in this email which stands as "PROOF" Was this information helpful? | 
Post your Comment