MakeMyTrip India — out station taxi

I booked a round trip taxi in makemytrip from bangalore to mysore and return. The driver dropped us to the destination in the afternoon. When we call the driver in the evening for sight seeing, the driver said that he already on the way back to bangalore.

He left us without informing us even though we had booked a round trip. We raised complaint with makemytrip but no response even after 6 days. The driver even took 2.5 k from us while traveling for fuel.

No action taken till now
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I have booked an airline ticket from new delhi to Kathmandu on 2/10/2018 and made payment accordingly but still havent received any booking id as well as e-ticket.
This kind of service was not expected and we want a full re-fund as soo as possible.

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