[Resolved] MakeMyTrip India — overcharged me for the international flight

PAVAN HIVARE

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560100
Website:	www.makemytrip.com

I have booked a flight ticket to bali the price was showing 32 thousand however after making payment i noticed that they charged me 43 thousand saying price just increased. After making payment i searched for the same flight in different computer and price was still showing as 32 thousand. This is really really bad they take all the information from your browser cookies if you visit the same page twice. I felt cheated. Even after sending lots of email i didn't get response. Their customer care support only look for the new customers who are going to buy the tickets. Whenever i call the customers care it will say they are busy assisting other customers.

I offered them that to only provide the extra baggage for my flight still no response.

This is really disappointing for the india most reputed travel company.

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Feb 9, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Dec 19, 2018

Updated by PAVAN HIVARE Incase case they want any proof I have attached the screenshot .Booking ID : NN[protected]

Message I received after booking:
Dear XXXX, for your travel starting 18 Feb 19 at 12:05 AM, the MakeMyTrip Booking ID is NN[protected]. The amount charged is INR 43809.0.
You can manage your booking online at https://mmyt.biz/2Ljsous

Verified Support

Jan 04, 2019

MakeMyTrip India Customer Care's response Dear PAVAN HIVARE
We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: -
• MakeMyTrip Booking Id.
• Correct Email address or number entered at the time of booking.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care