[Resolved] MakeMyTrip India — Overcharged while making payment

rajpal3113

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400007
Website:	www.makemytrip.com

Hi,

Booking Id: NF[protected]

The amount of 2682 was displayed on my screen while making the payment and I applied my make my trip wallet as a payment tmode and 217 was the share which was deducted friom my wallet. How ever I got charged for 2682, instead of 2465 which was after all the deductions and was the gross amount.

Please help me through and maintain some integrity and terms for payment on the website and respect the laws of business.
This is very dissappointing that, something else is displayed on the screen and something else gets deducted from the account and finally when i finally got the receipt that was of totally different amount

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Jun 24, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

May 24, 2017

MakeMyTrip India Customer Care's response Dear rajpal3113,
Greetings from MakeMyTrip!!
In reference to your complaint, while validating your issue we have found that our concerned team has handled your case and provided you with the resolution by offering a future travel voucher worth Inr 500/- whereas, the difference of amount was Inr 247/-. We hope your concern has been resolved as per your expectation. We thank you for writing to us.

Assuring you best of our services.
Team-MakeMyTrip Care