[Resolved]  MakeMyTrip India — Package of exotic andaman with neil island

Address:Mumbai City, Maharashtra, 400080
Website:www.makemytrip.com

Respected sir / madam,
As per our package promised by make my trip company, we were supposed to visit andaman islands along with niel island but unfortunately due to whether condition s the neil island was not covered during our visit to andaman.
Have sent 4 emails to make my trip company representative (Swati and vaidehi) for either refund of our money or some workaround but there is no response from make my trip. They have taken money from us for neill island and have cheated us.
My booking id is in1607b4s1099718
Request you to look into it.
Thanks
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Feb 24, 2017
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2017
MakeMyTrip India Customer Care's response
Dear deepa81

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, while checking the details, we have found that our management team was handling this case. They have closed this case by providing the best possible resolution from their end. We thank you for contacting us.

Team-MakeMyTrip Care

Assuring you best of our services.
Complaint comments 

Comments

Please help me...i can use make my trip wallet balance for train ticket or not if yes then how.
MakeMyTrip India Customer Care's response, Jan 23, 2017
Verified Support
Dear aviral chauhan

Greetings from MakeMyTrip!!!

Apology for delay in response regarding your concern. We regret to inform you that, as per wallet terms & conditions the amount can not be used for making Train bookings.

Assuring you best of our services.

Team-MakeMyTrip Care

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