| Address: | MakeMy Trip ( India ) Pvt. Ltd 2nd Floor Ideal Plaza 11/1 Sarat Bose Road Minto Park Kolkata: 700020 |
In Dec'2019 I planned for a UK holiday trip from my parents with MMT for which they had asked relevant documents for verification. We were asked to courier the passports and documents to the below Visa office address.
Partha Mukherjee/Shivani Sharma
MakeMy Trip ( India ) Pvt. Ltd
2nd Floor Ideal Plaza
11/1 Sarat Bose Road
Minto Park
Kolkata: 700020
However we didn't courier the documents as my father personally visited the office in Feb'2020 in the above address, with all the documents and passports of himself and my mother for verification. Their they kept the passports for further verification and they said it to return back via courier once the process completes.
Due to COVID lockdowns across globe the trip was cancelled but my parents passports were not returned by the MMT Visa office. I reminded this to our trip coordinator from MMT shruti.[protected]@makemytrip.in([protected]), but she said they are not finding it out in their office. Since from our end no one has gone to Kolkata or their office after Feb'2020 (when the documents were submitted), we have not collected it personally nor received any courier.
Their given Visa contact numbers or email ids are no more working.
Details below for reference and verification.
(Toll Free Number:[protected] /[protected] Extn: 1222
Office Timings – Monday to Friday (10 am to 6 pm)
18th Floor, Tower B Epitome Building No. 5 DLF Cyber City, Phase – III Gurgaon 122 002, India)
If it was couriered then we should be given the courier number to track it. It is not being shared with us.
I doubt if they are doing the same regularly and misusing others passport.
I need help in tracking this and get back my parents passports.
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