[Resolved]  MakeMyTrip India — pathetic service by customer care

Address:Ajit nagar patiala

Dear team,
I raised a complaint but the result is zero. Your team assured me that my payment will be refunded in 2 to 3 days but it is 8 th day spent and my payment is still hidden somewhere in make my trip pocket. This is terrible experience with you i don't no why my payment is not refunded though i don't take benefits of your services.

Regards
Virpratap singh
Contact and mmt number : [protected]

Payment date : 4 th may
Intermediate: royal castle
Amount paid : 864
Reason for refunde : royal castle denied to take the room.
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Jun 23, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
May 22, 2019
MakeMyTrip India Customer Care's response
Dear Vir,

Regret the inconvenience
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further.
Regards,
Team- MakeMyTrip Care
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