[Resolved]  MakeMyTrip India — Payment

Address:411001

About my 12.5 % cashback on HDFC Credit card As discussed with ISH KUMAR, Before booking i already told him that if the EMI and discount is applicable for My package then you can do the booking. When i done the booking and pay the total amount of 72241/- rs with select 3 months EMI and put the code is HDFCEMI which he has given to me the same time. After at the same time i have received call from HDFC bank and they also told me that the EMI is not done after that i called ISH and told the same whatever i discussed with HDFC bank but ISH told me that "Don't worry Sir, the three months EMI process is already done and you will get the discount after 45 days". at the same time again i discussed about the discount and he told me that " Sir, you get the discount after 45 days and if the EMI and discount not happened then i will cancel this booking and refund your total amount 72242/- rs and do this booking again " But after that we have received the total 72241/- amount of credit card bill in month statement that means EMI and Discount hot done by ISH Kumar As per ISH KUMAR commitment - He need to provide the 12.5 % discount cashback on this paid amount (72241/-RS )."
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Aug 9, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
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Very bad experience with makemytrip...
Dear bharatpatil18

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care

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