[Resolved]  MakeMyTrip India — payment done but no confirmation mail or booking id

On 10th June 2019, I booked a domestic hotel in Hydrabat. But there were transaction made but i do not received any confirmation and booking id.

I try to contact Makemytrip but i could not get to their customer service. And their online customer service were not helpful at all get no reply from them . All phone call service were useless could not even reach them, not event have option for this application.
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Aug 3, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Jun 11, 2019
Updated by zxuanz93
After posting this i get an email from makemytrip.com asking for my phone number. After that someone clamming from makemytrip said they will do the refund and ask for my credit card number and information.

Please advise,
Thanks
Verified Support
Jun 28, 2019
MakeMyTrip India Customer Care's response
Dear Customer,

Greetings from MakeMyTrip.com

We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

We thank you for writing to us.

Regards,
Team - Makemytrip
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