[Resolved]  MakeMyTrip India — pending udf

Makemytrip had sent a mail saying that refund o[censored]df has been initiated and that they are closing the case. I told them how they can close the case without completion of the process. I have still not received the refund. I request you to take strict action against this matter for harrassing the customers. Their support process is automated so i am unable to speak to anyone. I am also sending a copy of the communications with them.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Dec 29, 2017
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Nov 08, 2017
Updated by rusushobha
They are uncontactable over the phone. Their is no response on further mails sent to them.
Verified Support
Nov 24, 2017
MakeMyTrip India Customer Care's response
Dear rusushobha

Greetings from MakeMyTrip!

In reference to your complaint, while validating your case we have found that, our concern team has handled your case and processed a refund of Inr 1470/- on 28-oct-17 the same should now be reflecting in your account. If in case the same is still not reflecting, request you to please check with your bank and raise a dispute with them. We thank you for writing to us.

Regards,
Team-MakeMyTrip Care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8076
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information