MakeMyTrip India — Picking Point Wrong

Hi MakeMyTrip Team,

I had booked a bus on 5 June 2023, but instead of the pick point where it should be, you gave it somewhere else (it's Kaptanganj(Basti) UP not Kaptanganj (Azamgarh) UP, so i'll trying to reach support on phone or other online system but your support not giving me any solution for this,

Due to which I have suffered a lot, I again booked another bus, it's your system's fault so please refund my money, otherwise I will take legal action against your company.
Name - Sandip Jha
Booking Details
From: Kaptanganj(basti)
Bus Operator: Shri RishabhTravels
Make My Trip Id: NU[protected]
To: Delhi Bus Type: A/c-seater_sleeper PNR: 78CKHJGB
Journey Date: 05-Jun-23 Passengers: 1 Ticket Number:[protected]
Boarding Time: 06:15 PM Total Fare: 1472
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