[Resolved] Makemytrip India — policy - i'm being charged for which was not in the policy

 
1 Review
 Raviraj Anthony on Aug 13, 2017
Hello, i'm raviraj from hyderabad, i booked flight tickets on mmt, the policy stated that they will charge for date change and not for time change, when i contacted mmt customer care, they were not responding but cut my call most of the times. Please take reasonable action and i want justice for this.

Mmt does not care for customers and does not give hear to customer voice
Complaint marked as Resolved Oct 3, 2017

Complaint Status


[Aug 13, 2017] MakeMyTrip India customer support has been notified about the posted complaint.
MakeMyTrip India Customer Care's response, Sep 01, 2017
Dear Raviraj Anthony,

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint while validating the issue we have found that a few important details are missing.

Please provide us with the following details: -

• Booking ID or
• Correct Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
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