MakeMyTrip India — portal 24x7 out of order with the message - try later - severe injustice to pax.

Booked airticket and wanted to cancel by proper procedure as instructed through
Http:/support. Makemytrip.com. It is very disgusting to note that the same is 24x7 out of order with the message 'temporry out of order, try later. It is a serious irresponsibilty and severe in justice to the passengers by keeping in such a mode. The most serious problem is i tried to cancel before 24 hours but keep trying for full day and my refund is reduced accordingly less than 24 hours seemed to be a purposeful cheating to the passenge by not only wasting time and energy but exploiting money by delaying by such a technique. Strict action from the top level is a must. Although other toll free numbers and phone calls are there but having the same fate with zero service mentality.