[Resolved] MakeMyTrip India — post booking amendment in flight id no nf[protected]

VIDYA NATH SHARMA

from Mumbai, Maharashtra

Address:	New Delhi, Delhi
Website:	make my trip

Surprisingly make my trip do not have any telephone number for customer. Just few minutes after booking i realised that the flight will stay over 24 hrs in lucknow where as i wanted a direct fight from new delhi to patna. When asking for support to amend the flight the message is coming that the complaint will be attended in 72 hrs. The change of flight is showing that there will be no refunds or adjustments.
Within few minutes of booking the whole money will go waste?
Kindly provide any telephonic support to explain and get amendment of flight. The journey date is 15th sept.

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Nov 8, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Sep 12, 2017

Updated by VIDYA NATH SHARMA 12.09.2016

Verified Support

Oct 06, 2017

MakeMyTrip India Customer Care's response Dear VIDYA NATH SHARMA

Greetings of the day!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, we apologize for delay in response, however, while validating your case we have found that, our concerned team has handled your case and provided the required information which you are looking for regarding date change. We thank you for writing to us.

Regards,
Team-MakeMyTrip Care