MakeMyTrip India — Provided me low category room.

Address:	Gurgaon, Haryana, 122016
Website:	www.makemytrip.com

Hi,

I booked Leisure Inn category room in Leisure Inn Grand Chanakya Hotel Jaipur from MakeMyTrip.com on 15 Dec 2016 but they provided me Standard room. When I asked Hotel staff about refund the remaining amount they asked me to contact MakeMyTrip as I had booked from MakeyMyTrip.com and when I called MakeMyTrip customer care they said they can not do anything in it. I don't understand who can help me with it. I also registered complaint on MakeMyTrip but they just sent an email that they will give me 500 Rs voucher. I don't want that voucher I want my money refunded. I paid extra money for Leisure In Category room but they provided me standard room. I want my amount refund as I didn't got what I paid for and they cheated.

MakeyMyTrip Booking ID is: NH[protected]
Hotel Room No. was: 217
Booking Date: 15 Dec 2015
Hotel Check in Date 31 Dec 2015
Hotel Check out Date 03 Jan 2016

I attached room photos for a proof that i was given Standard room and also their phone number image which shows i was stayed in Room - 217 which is a Standard room and Hotel Voucher photo which shows I booked Leisure Inn Category room.

Thanks