[Resolved]  MakeMyTrip India Pvt. Ltd — Refund not credited

I cancelled my flight tickets on 30th March 2014 but so far the amount has not been credited to my account. The refund amounts to Rs 56000. I was informed from Make my Trip that the amount would be credited within a span of 3-4 working days or a maximum of 12 working days in case of Nationalized banks. But almost a month has been elapsed since I have cancelled the tickets but no quality response from them so far. Each time when I contact them they say they will resolve the issue within 72 hours and I have been hearing this from the very first time I contacted them. Many among their customer care executives don't have an extension number or they refuse to give one and each day when i call them I have to repeat the whole story again. I am expecting refund and additional penalty for the delayed payment from your side for each day delayed. Please help me in getting the refund as soon as possible as a major amount is involved.