[Resolved] MakeMyTrip India Pvt. Ltd — Refund not received even after 19 days

Robin Joy

Address:	Gurgaon, Haryana, 122016
Website:	www.makemytrip.ae

Booking id nn[protected]

I was trying to book a ticket (Round trip) from dubai - trivandrum on 9th march 2017 through makemy trip with ticket cost aed1, 195.00 equivalent to rs 22, 000.00 unfortunately the booking failed. When i contacted makemy trip customer care i was informed that the booking amount is in makemy trip vallet and will be refunded with in 3 days. Now its more that 19days and i dont have any proper response from makemy trip. Each time i call from dubai for a follow up for my refund make mytrip, there is long delay in getting connected to responsible personnel and more than 40 min's hold to speak to any concerned person to get an update.

Since i have a very huge call bills for the refund follow up, i want to add my phones bills as a compensation along with my refund amount. Kindly requesting you to help me to get the refund amount along with the compensation at the earliest.

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Apr 29, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

MakeMyTrip India Customer Care's response Dear Robin,

Greetings from MakeMyTrip!!

We sincerely regret for the inconvenience caused to you, In reference to your complaint regarding the refund for failed Id. Please note that we tried to connect you on your registered contact number but the number was invalid.

As we have checked that refund of INR 20, 204/- on 25Mar17 with RRN number#[protected].
Hence we request you to share the phone bill also please do let us once you received the refund.

Kindly share a suitable time to speak to you along with contact number, or you may connect me on below number.

Awaiting for your revert!!

Regards
Team-MakeMyTripCare