[Resolved]  MakeMyTrip India — rajmandir conductor misbehaved and demand extra money

I was travelling with my mother from indore to mumbai yesterday on 24.11.2018 in rajmandir travels ac (Mp09fa9181) and found no lights and charging point in a working condition. While alighting from the bus, conductor asked me for extra money for single bag and when i told him that lights and charging point of berth 07, 08 is not working then he started misbehaving and abusing which is really unexpected and dissappointing. I had only asked him to note that it is not working but he was not listening and starts shouting. I am frequent traveller and was very much happy with rajmandir travels but now i will make sure that from next time not going to travel with such unprofessional travel agency and neither recommend anyone.
Thankyou
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Dec 27, 2018
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2018
MakeMyTrip India Customer Care's response
Hi Shirish Lal,

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint please provide us with the following details: -

• E-mail id/Mobile Number registered with us.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
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