[Resolved] MakeMyTrip India — receipt (bill) against payment not issued

[Resolved] MakeMyTrip India — receipt (bill) against payment not issued

S Sunanda Shrestha

I made a hotel reservation at delhi airport with booking id-in 1711bos4530590 in taurus hotel & convention, near the airport on november 6, 2017 from your counter at the airport. I paid irs 3, 500.00 cash for the reservation of hotel and was given hotel confirmation voucher and informed cash receipt to be taken from the hotel. As it was late night and had to leave early in the morning, the hotel receptionist was confused and could not issue the bill (Receipt) and informed, they issue no bills or receipt on booking from make my trip. Hence would like to request you to issue a cash receipt / bill for the hotel reservation and mail it. I really will appreciate your cooperation. Thanking you. Sunanda b. Shrestha Was this information helpful? No (0) Yes (0)
Dec 27, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Nov 25, 2017 MakeMyTrip India Customer Care's response Dear Sunanda Shrestha Greetings from MakeMyTrip!! We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further, while looking into your concern we have tried fetching the details with the help of booking id provided by you however it seems to be an incorrect id. Request you to please provide us with the following details: - • Correct Booking id or • E-mail id/mobile number entered at the time of booking. We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care
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