[Resolved]  MakeMyTrip India — Reference id: [[protected]] / booking id: in1608b5s1604757

Its been two days that i made the payment of inr 25, 000 when you asked. This amount was higher than mentioned in the quote required to be done at the time of booking by 5, 000 but i anyway made it on goodwill.in exchange for this i was promised an immediate delivery of all flight tickets. Little did i know what was about to unfold.

Not only the money has been taken under the false pretence of an immediate booking, but i had to talk on makemytrip customer care, where i was harassed and constantly denied any information more than name of the person i was talking to for over 40 minutes.

Finally from ms. Anjali i could only get the confirmation of money being transferred from me to mmt but no booking whatsoever.in fact my name did not even appear on her screen, just the email id. And instead of inr 82, 000 that you told me it would cost, the package according to ms. Anjali should only cost inr 72, 200 as per details in the system.

I do not know what is going on, since even hours after having been assured a call back from ms. Anjali and resolution of the problem, there has nothing been done by you or anyone whatsoever.

The reason i had to contact customer care was because you are absolutely unreachable on your said number (Extn 3384) not just by me but also internal employees. Ms. Anjali can verify that. And have not responded to even 1 of the emails sent by me since i made the payment. To me it looks like, you got the payment and and disappeared. That was after you made a fuss about making the payment immediately.

So, i need tickets & confirmation now.