[Resolved] MakeMyTrip India — Reference ID:[[protected]] Sustained negligence in refund | |
This is with reference to booking ID NH[protected] and cancellation number IN1612R9S2733138. It is surprising to see that it's been more than ten days now and the refund amount has still not been refunded. The customer care says it will be done and has no clue what to say beyond that. When will it be done? They say they have "processed". Now "processed" is a very clever and vague term. They think we are fools. How much time does it take to refund an amount in 21st century? I am surprised at such irresponsibility. MakeMyTrip has completely taken away the trust factor from me as a customer. Was this information helpful? | |
Feb 15, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jan 05, 2017 MakeMyTrip India Customer Care's response Dear Mr SenGupta, Greetings from MakeMyTrip We are sorry to read about the issue, In reference to your complaint regarding the refund. Please note that we have sent the refund details on your registered e-mail Id, so we request you to share once with the ATM cell of your bank to trace the transaction from your end. Regards Team-MakeMyTripCare. | |
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