[Resolved] MakeMyTrip India — reference id:[[protected]] hotel booking voucher - pnr: [protected] booking id: nh[protected] | |||
I have been following up with mmt for the last one month for a refund or to keep the booking open at hotel bangkok palace and we will avail it in 3 to 6 months since my father had undergone a brain tumor surgery. My dad passed away 30 september 2018. Death certificate has been submitted. I am only given to hear that mmt will call in 24-48 hrs but no revert Was this information helpful? | |||
Nov 24, 2018 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Oct 17, 2018 MakeMyTrip India Customer Care's response Hi Bryn, Greetings from MakeMyTrip!! We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Team-MakeMyTrip Care Verified Support Oct 24, 2018 MakeMyTrip India Customer Care's response Hi Bryn, Greetings from MakeMyTrip!! We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we have checked and found that our team has tried multiple times with the hotelier, however, the hotelier has denied for the refund on this. The hotelier has a strict hotel policy and your booking was non-refundable. Assuring you best of our services. Team-MakeMyTrip Care | |||
 2 Comments | |||
Comments
On 4th Oct-2018 the Amount Rs. 9131 was debited from my account but booking not confirm. Tran.Ref.No.[protected]
so i request to refund my Amount of Rs. 9, 131/- as early as possible
so i request to refund my Amount of Rs. 9, 131/- as early as possible
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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Details : chennai to hyderabad
Hyderabad express
Booking id :NR[protected]
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