MakeMyTrip India — Refund against fight cancellation by Airline

Address:

A-35 Anand Vihar Gopalpura By pass road Jaipur, Near Ridhi Sidhi sweet shop

Dear Sir

This is informed you that I raise request for refund against cancellation of flight by Airline and I received message from your side which is mentioned below:
Dear *BHUPENDRA*,

We have received a *request for refund* for your flight booking *NF[protected]* on *27 Jun 2021*.

*Reason for Refund Request*
Flight was Cancelled by Airline

*Next Step*
MakeMyTrip will connect with the airline to process the request. If your flight is non operational and your PNR is cancelled by the airline, Airline will not deduct any cancellation penalty. For a faster refund, we recommend you ask the airline to initiate a refund to MakeMyTrip (If not done till now).

*Refund Timeline*
We will follow up with the airline for refunds. Once approved, MakeMyTrip will process your refund or credit shell (if the airline decides) on or before 25-30 working days. We will also notify you via email and whatsapp/sms.

Track your request status at https://applinks.makemytrip.com/EllI8cOOqhb

Now when I use the above mentioned link for track my refund progress then it again want to raise compliant for the same cancellation.

Kindly provide the status of my refund and mention your email id for grievances because it is feel irritating when customer searching for complaint no. And mail but it is not available on your official website or offical application