MakeMyTrip India — refund amount calculation wrong

Hi,
I booked two trips of tickets for my family on march 15, 2020

1st ticket - booked for 4 members. Total charges = 575.46
Trichy - chennai
Trip date = march 30, 2020

2nt ticket - booked for 3 members : total charges = 424.97
Chennai to trichy
Trip date = april 2, 2020.

The refund amount for 1st trip should be 265 and second trip should be 315. But in makemytrip portal, they are showing wrong refund calculation.
Wrong calculation for 1st trip = 105 | actual amount = 265
Wrong calculation for 2nd trip = 165 | actual amount = 315

Please help me to get the correct refund amount. I will attach my screenshots.
+1 photos
Was this information helpful?
No (0)
Yes (0)
MakeMyTrip India customer support has been notified about the posted complaint.
Mar 20, 2020
Updated by Eswar07
PNR numbers for the trips :
Booking IDNR[protected]Reference PNR#[protected]

Trip 2 :
Booking IDNR[protected]Reference PNR#[protected]

my mail Id: [protected]@gmail.com

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8083
    Pending
    0
    Resolved
    3069
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information