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MakeMyTrip India

[Resolved]  MakeMyTrip India — Refund amount for failed transaction

Address:Gurgaon, Haryana, 122016
Website:makemytrip.com

I have booked ticket with MakeMyTrip with booking Id 'NF[protected]' dated 1st Dec 2015 for the amount 8581/-, of which I have used 2000/- worth eVoucher. The transaction has failed for some reason, and they have refunded only 6581/-. My 2000/- worth eVoucher is not refunded till now. I have been chasing MakeMyTrip 4-5 times. They have always given false assurance and my money is still stuck with them. Kindly look into this on priority. Regards, Prakash
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Aug 9, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
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Comments

Dear prakashcm

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have found that our concerned department was handling this case. And post validating the details they have processed all the applicable refund to customer. We thank you for contacting us.

Assuring you best of our services.

Team-MakeMyTrip Care
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