[Resolved]  MakeMyTrip India — Refund amount not returned as promised

Address:Pune, Maharashtra, 411014
Website:www.makemytrip.com

Hi, I had made a holiday booking from make my trip which i cancelled it as I could not travel due to unavoidable situation. Cancellation Processed Date: 24th Nov. 2015 Expected Refund Date: 3rd Dec. 2015 Refund Amount: 36473/- INR Booking id NL[protected]. The expected refund amount was 36473 but they have returned only 7942 rs as seen on my credit card statement.Total package was of 43000 from which only flight charges were to be deducted and rest amount needed to be refunded. Please look into this issue. Attaching screenshot for reference.
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Aug 5, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
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Dear kishorsh

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.


Assuring you best of our services.

Team-MakeMyTrip Care

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