[Resolved]  MakeMyTrip India — Refund and service cancel

Address:560067
Website:makemy trip

Ref: nu[protected] mzdlz7 (operator pnr: dcf8690502)
Dear team

I had to travel from dharmasthali to bangalore as on 13th oct 2016 but operator canceled the service. i am not sure

I did not get any mail or sms to my phone. so i reached the dist nation

Where i had to catch the bus. they the phone number you provided by you

Not responded. today i have just return from journey. as a bus ticked agent.

Please help me to get refund. i will procede legal action against subhramnaya travels and general travels

Please provides the all details for file the case as agent (i have right to get incormation). who will paid insurances charges.

I will post my bad my experiences in social media. how the make my tip tam engage the worst travelers.

Thanks and regards

Reference nu[protected]
Mzdlz7 (operator pnr: dcf8690502)
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Dec 6, 2016
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2016
MakeMyTrip India Customer Care's response
Dear harix1y1,

Greetings from MakeMyTrip!!
We regret the delay in response from our end. Understand the investigation is taking a bit longer than expected but rest assured we will close the matter at the earliest.
In future, should you require any other assistance, please visit https://support.makemytrip.com/customersupports.aspx?actiontype=COMPLAINTS .

Assuring you best of our services.

Team-MakeMyTrip Care
Verified Support
Nov 04, 2016
MakeMyTrip India Customer Care's response
Dear harix1y1,

Greetings from MakeMyTrip!!

As per our telephonic conversation, please note that refund of INR 600/- was initiated on 03Nov16 with RRN number#[protected] and INR 13, 35/- on 03Nov16 with RRN number#[protected].

Within 3-4 working days, depending upon your bank's processing cycle the refund will get reflect in your original form of payment.

Kindly do let us know once the refund received by you.

Awaiting your revert!!

Regards
Team-MakeMyTrip Care.
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