[Resolved] MakeMyTrip India — refund booking not id

[Resolved] MakeMyTrip India — refund booking not id - nr[protected]

A alaguvel1977 from Hosur, Tamil Nadu

Hi. 08/09/17 i had book a ticket from tuticorin to chennai for 29/09/17 for booking was failed but my money was debited from my account rs. 803.78 and i did not get yet any refund in my account. Can u please refund Booking id - nr[protected] Contact no:[protected] Please refund Please fefund Please Your confirmation mail message below Dear customer, Kindly note refund amount of inr 803 for makemytrip booking id nr[protected] has been processed. Amount in your account will reflect in up to 3 working days in case your issuer bank is private or sbi, else may take up to 12 working days in case of other nationalized banks or until your next billing cycle. Makemytrip unfortunately has no influence on these timescales post refund is processed. However, in case the refund does not reflect in your account by 11 sep 2017, please click here to submit your complaint. We will be pleased to follow up with the concerned bank to assist. Please note, if you have availed any discount, e-coupon, cash back or any other promotional offer, the value of the same has been adjusted against your final refund amount. To know the updated refund status for the cancellation, please click here. We look forward to assisting you again. Team makemytrip India phone:[protected]Standard charges apply). Note : in case of cancellation by the passenger, service tax will not refunded by railways, effective 1 july 2012, as per finance bill 2012. P. S.: this is a system generated email. Please do not reply to this email. Was this information helpful? No (0) Yes (0)
Dec 8, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Nov 06, 2017 MakeMyTrip India Customer Care's response Dear alaguvel1977 Greetings from MakeMyTrip!! We are sorry to read about the issue, please accept our sincere apologies for the inconvenience caused. Further, in reference to your complaint, we have validated your case and found that, the booking has got failed initially but the amount of Inr 803.78/- was charged on 08-sep-17 and on the same date we have initiated full refund from our end. The same should now be reflecting in your account. If in case is it still not reflecting, request you to please check with your bank and if they deny for the same then, raise a dispute with them. We thank you for writing to us. Regards, Team-MakeMyTrip Care Verified Support Nov 07, 2017 MakeMyTrip India Customer Care's response Dear alaguvel1977 Greetings from MakeMyTrip!! We are sorry to read about the issue, please accept our sincere apologies for the inconvenience caused. Further, in reference to your complaint, we have validated your case and found that, the booking has got failed initially but the amount of Inr 803.78/- was charged on 08-sep-17 and on the same date we have initiated full refund from our end. The same should now be reflecting in your account. If in case is it still not reflecting, request you to please check with your bank and if they deny for the same then, raise a dispute with them. We thank you for writing to us. Regards, Team-MakeMyTrip Care
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