MakeMyTrip India — refund claiming

I had booked a flight ticket for 16th july 2020 but i had to book for 16th march so i cancelled it and asked for refund and i booked a flight for 16th march 2020 again.. Please i kindly request you to refund it. I had complaint it in a special cancellation but nobody responded to it... I really need my money to be refunded... I would really ask you to respond to this mail.. Because it's an emergency. I really need you to contact me.