MakeMyTrip India — Refund complaint logged on website as well as on FB but they are no responding

Address:Gurgaon, Haryana
Website:Makemytrip.com

Refund complaint logged on website as well as on FB but they are not responding now . Completely unprofessional approach from make my trip as I am trying to get refund from last one year but now they are not responding.Even when I escalate the issue to next level in website after few day they revert it back to previous stage i.e they are not escalating the issue also.
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MakeMyTrip India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear mkm1985

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
Received the refund in Feb2016.

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