MakeMyTrip India — Refund delayed- Bangalore-Doha- Toronto cancelled by qatar

Air travel: Bangalore to Toronto via Doha
Airline: Qatar
Booked through: Makemytrip
Booking ID: NN[protected]
Date of air cancellation: 22/12/2021
Reason: Qatar cancelled for operational reasons
Date of refund request: 22/12/2021
amount: rs 1.68 lakhs
Usual timeline for refund: 7 working days (from Qatar website)
Status: Refund request received, no response on email or phone

===Last response from Makemytrip on 25 Jan 2022====

With reference to your Booking ID NN[protected] our records indicate that you have raised a query regarding the refund status .

As per our telephonic conversation, we have raised the request on the utmost priority basis. Also, be assured we are following up so that you get the refund soon.

As checked with the concerned team and after taking multiple follow-up with the airlines, the refund request date for the full refund is on 22/12/2021 13:22:16 and this will take 11 days for this to be updated.

The approximate refund amount is 168, 482 Rs which is subjected to airlines approval.