[Resolved] MakeMyTrip India — refund for 30/08/2019 flight to srinagar from mumbai pnr:rcwbxg

Hital.chheda

from Mumbai, Maharashtra

Address:

B-1202,Jasmine Bld,Siddheswar Garden,Kolshet RD, Dhokalo,Thane West, Thane, Maharashtra, 400607

Hello sir/madam,

We booked on 03/07/2019 ticket to srinagar for our holiday plans for date 30/08/2019.in first week of august home minister revoked article 370 which caused closure of srinagar and tourism. So we called up makemy trip and checked they said the airline refunds full amount till travel 23/8/19 as per govermnet advisory. So we talked with airline and they said if we cancel they will give few amount to the agent to refund. But makemytrip deny of any single rupees to refund. We explained them that considering the situation they should refund full amount. But they are not giving any refund.

Could anybody can help on this. The booking reference from makemytrip is nf[protected]

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Mar 18, 2020

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2020

MakeMyTrip India Customer Care's response Dear Hital,
Apologies for the trouble caused to you
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the correct booking ID so that we can assist you further. We are unable to trace the details with the email address and phone number provided by you.
Regards,
Team- MakeMyTrip Care