[Resolved]  MakeMyTrip India — refund for aborted booking

While booking air ticket from Hyderabad to Kolkata on 01.08.2018, due to poor net connectivity after payment the transaction was aborted at the final stage of completion. However my account was debited with Rs 7717.Payment reference no.BIL/ONL/[protected]/MAKEMYTRIP/NF[protected] 579 CO.
As per normal case the aborted transaction the debit is reversed within 24 hrs or max 72 hrs. Already 7 days have passed but the money has not been refunded. Also the toll free number options are designed in such a way that the scope for lodging complaint for aborted booking can not be given. Also there is no option for speaking to customer care executive. Even in the make my trip site complaint email or process is not easily available and it is not customer friendly.
Hence it is very difficult for a customer to access the company for any complaint also the toll free no. published in the site [protected] is not accessible and it is announced as invalid no. while dialling the same.