[Resolved]  MakeMyTrip India — refund for baggage allowance

With reference to audio clip that we sent you, your executive confirmed that there was no baggage allowance information mentioned on our E-ticket. He asked us to email our e ticket and payment slip for extra baggage and you will reimburse the amount because it was your mistake that baggage allowance was not mentioned on our E-ticket.
I have been taking follow up every alternate day. Every time i talk to different representative and i have to explain them whole scenario each and every time i am given same reply that we are forwarding your complain our executive will get back to you within 24 hrs and days go by but i receive no one calls from your office. If this is how you are going to treat your customer then this whole thing should be made public.
Kindly revert within 24 hrs with positive response.