[Resolved] MakeMyTrip India — refund for cancellation of air ticket from pune to chennai (booking id: nf[protected]) has not been done.

Prabhu Kuppuswamy

from Hyderabad, Telangana

Website:

www.makemytrip.com

I had mistakenly selected wrong timing for my travel from Pune to Chennai so then called makemytrip toll free number. They said I need to book another ticket with right timings within an hour and they will refund the entire amount for the wrong booking done. I did the same but no refund has been done yet. The booking ID for the same is Booking ID : NF[protected].

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May 14, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

MakeMyTrip India Customer Care's response Dear Prabhu Kuppuswamy
Greetings from MakeMyTrip!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, while validating your case we have found that our concern team has handled your case and processed full refund of Inr 4406/- on 1-Mar-18 with a refund reference number#[protected]. The same should now be reflecting in your account. We apologize for the delay however, same happened since we did not received cancellation request post making new booking and cancellation done with airline. Please revert for any further concern or assistance. We thank you for writing to us.
Regards,
Team-MakeMyTrip Care