MakeMyTrip India — Refund for cancelled ticket

ck149

from Bengaluru, Karnataka

Address:	560102
Website:	makemytrip.com

IT HAS BEEN 20 DAYS SINCE THE CANCELLATION. Everytime I call the customer care they say system is not working. Pathetic site system people. Not getting any resolution. They promise to call back bt nothing happens. No one calls back and on calling them back I get the same answer that system is not working. Such big company and system is down for past 20 days cant understand how they are running the business.

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MakeMyTrip India Customer Care

from Delhi, Delhi

Verified Support

Dear ck149

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care