[Resolved] MakeMyTrip India — Refund for my booking as I didn't check-in due to unsafe location

Shivendra_pratap

from New delhi, Delhi

Mar 5, 2023

Address:	MakeMyTrip.com
Website:	MakeMyTrip.com

I booked hotel Hari piorko PAHARGANJ delhi from MMT. I went to nearest metro station but no cab, taxi, auto was not ready to drop me at hotel as it was at very unsafe location, it is in redlight area. I asked atleast 10 people outside metro station they all told me that it is very unsafe location and not good for normal people. I called hotel to cancel booking as I am not able to reach there, hotel person told me to ask MMT for refund. I reached out to MMT for refund but they are denying saying this is a non refundable booking. I am feeling like scammed by MMT and hotel.

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Mar 5, 2023

Complaint marked as Resolved

MakeMyTrip company has not refunded my money as I didn't checked-in, but they still marked this complaint as resolved. don't know why they are doing this. Company has scammed me completely in name of non refundable booking. Worst experience given by MakeMyTrip.

MakeMyTrip India customer support has been notified about the posted complaint.