MakeMyTrip India — Refund for PCR PLIERS pending for over 6 months

Hi

We had booked an international flight ticket through MMT. The flight was rescheduled by the airlines and so was eligible for full refund, since we had to cancel the flight due to changes made by the airlines. The airlines confirmed on email that the flight is eligible for full refund, but MMT has not processed the full refund for over 6 months now. They have processed a really small amount so far. We have been actively trying to talk to the MMT refund team which is not helping us with the refund as well.