MakeMyTrip India — Refund given by Airliners not honoured by MakeMyTrip

Address:	44, 2nd Main, 7th Cross, Rangappa Layout BSK III Stage
Website:	MakeMyTrip

Even though Air Asia has processed a refund of Rs. 2, 128 against a cancellation vide PNR Number: Y5REYG/[protected], MakeMyTrip is not giving refunds. Similarly, even though Go Air has processed a Refund of Rs. 3, 492 against a cancelled ticket vide PNR No: 08N49J/[protected] and Rs. 1, 482 against PNR No. BFQUHB/[protected], MakeMyTrip is not giving refunds. Both the cancellations were due to MakeMyTrip portal playing hide and seek game when it was heavily raining in Bangalore. It was on and off the air for complete one hour for each booking. There were 7 such bookings. Even though I had selected Indigo for both ways, while starting booking in their portal, it took almost one hour to make my payment. At the time of payment, their portal had selected Air Asia for onward and Go Air for return, by default. This was not my fault. I had to cancel. I expect full refund from MakeMyTrip as it was their fault. Adisheshan, [protected], Bangalore