MakeMyTrip India — Refund hotel booking

Address:380001

मेने होटल वोलगा अहमदाबाद 380001 मे रुम बुक कीया था लेकीन मुझको होटल मे रुम नहि मीला. मेने makemy trip पर ओनलाइन होटल बुक कीया था मेरा बुकिगं ID NH[protected] है
मुझे पुरा रीफंड चाहीये.
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Dear Mr Khan,

Greetings from MakeMyTrip!!

We are sorry to hear about the issue, In reference to your complaint please note that as we have checked and found that hotelier denied checked because of local Id proof issue and It's clearly mentioned in our voucher and terms and conditions.
Hence we regret that no refund is applicable in this booking as the booking is Non-refundable.
Kindly do let us know for any further assistance required fr booking.

Assuring you best of our services.

Team-MakeMyTrip Care

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