MakeMyTrip India — Refund issue not as assured

Sir
With lot of pain I am writing this . I booked up and down Bangalore to Kolkata and Kolkata to Bangalore On 5th September 2021 the PNR is BLR to CCU —— OQV1HH
CCU to BLR —— QQEL7X but immediately I contacted your people asked her about cancellation because I want to rebook the tickets with refundable on cancellation option she assured that refund amount will be 7500/ if the cancellation done today- I believed her and requested her to cancel but to my surprise only 2096/- refund amount processed very bad why keeping such staff giving wrong information please recheck and kindly refund the full amount as assured by you Rs7500/-
Thanking you
With regards
Lalitha R N
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