[Resolved] MakeMyTrip India — refund my money asap

Shubham1603

from Delhi, Delhi

Website:

Www.makemytrip.com

I'm Shubham, I have booked a bus ticket to Delhi from Katra (Jammu). The travel was scheduled on 10.6.19. Time 9.00PM

I have reached the location Time 8.40Pm and But I have Not received any messages, e-mails Or calls (Bus Details And Driver Contact No) Even I received a message time is 8.54PM So I called that concerned travels (MVA) person, he told me that the bus Gone.

My MakeMyTrip E-Ticket for Booking ID - NU[protected].

I haven't received any messages, e-mails or calls Timely so I missed bus.

I have paid the complete money.

I'm standing at the road without knowing what to do.

Time is 11.15 pm

now I got very much frustrated.

I had a call with mymaketrip representative as well

Please Refund my money ASAP.

They are so irresponsible they not reply my emails calls, Chats (Proper Solution)

Kindly help me get my justice

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Jul 31, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Jun 27, 2019

Updated by Shubham1603 Still not refund my money make my trip customers support verry e responsible

Verified Support

Jun 28, 2019

MakeMyTrip India Customer Care's response Dear Customer,

Greetings from MakeMyTrip.com

We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

We thank you for writing to us.

Regards,
Team - Makemytrip